Contact Us

Popular FAQs

Save time by visiting our Popular FAQs page, where we have collected the top 10 questions most asked by our members.

Visit Page

Let's Chat

You'll find a Let's Chat button on the far right of almost every page on our site. Click it, and you can usually chat with a live representative during regular business hours. Or you can ask Alice, the Everwise Digital Assistant, and get answers to many common questions.

Book an Appointment

Pick the date, time, and branch that's best for you to visit and discuss your financial needs and questions.

Phone Numbers

Member Services: (800) 552-4745

Monday – Friday: 7 a.m. to 7 p.m. ET
Saturday: 8 a.m. to 3 p.m. ET

Bank by Phone: (800) 284-4725 (automated service available 24/7)
Loan Pay Line: (877) 370-2475 (automated service available 24/7)

Mail

If you need to send us documents, please use this address:

Everwise Credit Union
P.O. Box 1395
South Bend, IN 46624-1395

Lost/Stolen Card

Don't panic, but act quickly. 

Debit: (800) 552-4745
After hours: Follow prompts

Credit: (877) 271-8328
After hours: (866) 820-3861

Reminder: You can use the Manage Cards service tile in Mobile & Online banking to lock or activate your card immediately. Click here to learn more.

Forgot Your PIN?
Need to Activate Your Card?

Here's how:

Debit: (866) 985-2273
Credit: (888) 886-0083